Job Summary

Reporting to the Director of Finance, this position will assist the finance department staff with a wide range of duties related to processing and recording financial transactions, and providing customer service support to our membership. This position requires strong technical skills, attention to detail, and a dedication to delivering excellent customer experiences for internal USA Wrestling departments and to our members.

The Accounting Assistant/Customer Service Specialist is part-time (expected average of 20 hours per week and never exceeding 24 hours per week), with a required four hours on Monday and the remaining hours scheduled throughout the week, at the approval of the Director of Finance. This position is 100% in office, (no remote work) at our Colorado Springs, CO location.

Responsibilities:

Reconcile financial transactions and accounts;
Code and enter credit card transactions;
Prepare purchase orders;
Process and issue refunds;
Assist with all functions of accounts payable and accounts receivable;
Answer calls from our members and resolve their issues;
Perform other financial and administrative duties as assigned.

The ideal candidate will be very comfortable in numerous computer systems, including a strong proficiency in Microsoft Excel and familiarity with Microsoft Dynamics. Familiarity with Microsoft Business Central is a plus.

The ideal candidate will also have experience in and a passion for customer service. Our team provides daily support to the 300,000 USA Wrestling members and this position will actively participate in those activities.

Qualifications:

High School Diploma required.
Associate’s Degree or Bachelor’s Degree in accounting completed or in process strongly preferred.
2+ Years of Accounting Related Experience.
Demonstrated proficiency in Microsoft Excel required; familiarity with Microsoft Dynamics and Microsoft Business Central strongly preferred.
Willingness and ability to learn new computer applications.
Previous customer service experience is required.
Strong interpersonal, communication and collaboration skills.
Ability to build trust, build rapport, and convey empathy.
Problem-solve effectively and objectively, using discretion and judgement.
Possess excellent written, verbal, and organizational skills with attention to detail.

Must be able to successfully pass a USA Wrestling background screening (prior to hire date).
Must successfully complete SafeSport Certification within two weeks of hire date.

Travel Expectations: No travel will be required from this position.

Hiring Pay Range: $22-$26 per hour depending on experience.

Benefits:

• As this is a part-time position, no employee benefits will apply.

Other Information:

The USA Wrestling Office is located in Colorado Springs, CO - ability to work from the office is required.

USA Wrestling is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Process: Interested candidates shall send a cover letter and resume to mball@usawrestling.org. Review of applications will begin immediately. Applications will be accepted until Friday, March 1.

USA Wrestling Job Posting: Accounting Assistant/Customer Service Specialist, Part-Time

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